These general conditions of sale govern the relationship between, on one hand, society FULL-TIME DISTRIBUTION SARL au capital de 7 622 €, registered with the Commerce and Companies under number 391 433 935 RCS Nantes, whose headquarters is located at 72 rue Gambetta 44000 Nantes, hereinafter referred to as "FULL-TIME DELIVERY" or under the domain name www.911avenue.com (hereinafter referred to as the "911AVENUE"), and secondly, the person who makes a purchase from a distance (online or by mail), hereinafter referred to as the "Client".

The Parties agree that orders placed with 911AVENUE through various means available to the Client are governed exclusively by these terms and conditions of sale, to the exclusion of any other condition that would be available on the website www.911avenue. com.

Any contrary condition by the Customer will be in the absence of express acceptance, unenforceable 911AVENUE at whatever time it may have been brought to its attention. The fact that 911AVENUE does not prevail at any given time from any of these terms and conditions of sale shall not be construed as a waiver to later claim to any of those conditions.

We strive to provide the best of our ability accurate and updated information disseminated 911AVENUE which we reserve the right to change at any time without prior notice.

If a condition was lacking, it would be governed by custom and French laws on distance selling.

Ordering:
Customers have the ability to order in several ways:

    * By Internet: www.911avenue.com
    * By mail: 911AVENUE.COM 72 rue Gambetta, 44000 Nantes
    * By telephone at +33 (0) 251 896 339 Monday to Thursday from 9:00 to 18:00, Friday 9:00 to 17:00. (Cost of a local call in metropolitan France)

The Customer warrants that it is fully entitled to use the card and this card gives access to sufficient funds to cover all costs resulting from the use of services 911AVENUE. Only persons legally capable of entering into contracts for goods and services offered on the site can order on the site www.911avenue.com.

The Client declares to have read and accepted these terms and conditions of sale before the checkout, ie by checking the box on the page "summary" of the order on the site 911AVENUE.

The data recorded by 911AVENUE constitute proof of all transactions between 911AVENUE and its Clients. 911AVENUE systematically confirm the Customer's order and its shipment by e-mail. All orders confirmed by the Customer is the contract of sale. The Customer is deemed to have accepted knowingly and without reserve prices, volumes and quantities available for sale and the terms contained in these general conditions of sale. An e-mail confirmation outlining the order patterns and delivery (product, price, quantity ...) will be sent to Customer by 911AVENUE. The data recorded and stored by 911AVENUE constitute proof of all transactions made by 911AVENUE and its Clients.

The information provided by the Customer, when taking control commit this: if error in the address of the recipient, 911AVENUE can not be held responsible for the inability 911AVENUE could deliver the product .

The order validated by the Client shall be considered effective only when the payment centers concerned have given their agreement. In case of refusal of payment, the order will be canceled and the client notified by e-mail.

The order will be taken into account by 911AVENUE if the client was clearly identified by providing the information required in the order form (name, address, telephone, email, etc..).

During the recording of personal data type in the "My Account", the Customer must ensure the accuracy and completeness of required data it provides. Any subsequent change must be included as soon as possible.

The Client declares that the legal capacity or holds parental consent if a minor, allowing him to make a purchase on the site.

Changes / Cancellations command:
As long as your order is not resolved or phase-shipping, you can change the settings of your order (address, shipping method ...), remove an item or cancel the order. These changes must be entered in the interface of customer service available online at http://www.911avenue.com/moncompte/Message.
Requests for changes or cancellations can be made by mail to customer service 911AVENUE. However, treatment of these requests can not be instantaneous, 911AVENUE does not guarantee that the desired changes can be implemented in time.
Once the order comes into dispatch phase, it is no longer editable or voidable. You then have a period of 7 days to return the unwanted items.

Price:
Product prices offered on the website www.911avenue.com are quoted in Euros, all taxes, excluding postage charges. The charges are listed in the order process.
All product orders, whatever their origin, are payable in Euros.
911AVENUE reserves the right to change prices at any time, but the products will be charged on the basis of the rates in effect at the time of order entry, subject to availability.
The products presented on the website www.911avenue.com remain the property of 911AVENUE until full payment is received by 911AVENUE. In case of non-payment or part payment of the prize, for any reason whatsoever, may require 911AVENUE automatically and without formality restitution.
Customs duties or other local taxes or import duties or taxes of state are likely to be due. They will be your responsibility and are your responsibility both in terms of returns and payments to the authorities and / or agencies of your country.
911AVENUE reserves the right to refuse or cancel any order from a client with whom there is a dispute or incident, to suspend or terminate the account of Customer who contravene the provisions of the general conditions of sale. Any person whose account was suspended or closed shall subsequently ordered on the site www.911avenue.com without his permission.
Prices shown barred on certain prices are generally recognized in France in the last three months.

If the customer finds a lower price elsewhere on the internet 911AVENUE undertakes to refund the difference.

Conditions of application
For product prices, 911AVENUE means the price displayed on the product page of the site to the exclusion of any special promotional offers (discount code, gift certificate or other). The repayment of the difference in price is subject to the following conditions are satisfied:
The product must be identical product new, same brand, same model, same color (letter manufacturer).
The product should be available in the size chosen by the customer on the site where it is offered at a lower price.
The conditions of service should be equivalent: shipping costs, warranty period ...
The delivery must not be higher than that proposed by 911AVENUE.
The offer must be made by a site of French law in euros.
Customer demand must be sent to 911AVENUE within a maximum of 3 days following the date of purchase.

Exclusions
The offer is limited to one rebate per person per product purchased on the site 911AVENUE.
The offer does not cover:
- Stocking products or balances available both on site 911AVENUE or third
- The products sold on auction sites or classified ads,
- Deliveries outside mainland France and Corsica.

Terms of exercising the right to reimbursement:
If the client has found another French website a cheaper product that meets all of the above conditions, it must apply to 911AVENUE within 3 days after the date of purchase, according to the following procedure: Create a copy of the mail order confirmation it has received 911AVENUE.
- Clearly state the website address and description of the product corresponding to its request,
- Send this email to: service-client [@] 911avenue.com (replace [@] with @)
- If all above conditions are met, and after expiry of the withdrawal legal 911AVENUE will reimburse the customer the price difference. This reimbursement will occur within a maximum of 30 days.

Repayment Terms
In case 911AVENUE make a refund will be made at the option of 911AVENUE by crediting the customer's bank account or by check sent to the customer who placed the order and billing address within 30 days after notification of refund.

911AVENUE will make every effort to process orders within the limits of available stocks of products offered on its website. 911AVENUE can not be held liable for breach of contract in case of stock shortage or unavailability of product.

If after confirmation of the order (Article 2) the product was not available, 911AVENUE notify by email or telephone the Customer as soon as possible. If the product is not available, we will contact Customer to confirm it with the repayment terms of his order: reimbursement by check, payment on credit card or as a purchase order.

Products will be sent to the delivery address the Customer has indicated during the ordering process. The participation fee for processing and delivery means inclusive.

When shipping a complete command, 911AVENUE provides an invoice including shipping costs and VAT, sent by e-mail to the address provided by Customer.

911AVENUE pound packages across metropolitan France, including Corsica. In case of absence during the delivery at the address specified by the Customer, the package is deposited to the extent possible in the mailbox type, otherwise a delivery notice is normally placed in the mailbox He is then possible to remove the package in your post office within 7 days after the filing of this opinion.

To optimize delivery, we thank the Customer provide an address to which the order will be delivered during business hours and encourage it to be delivered at his place of work, for convenience. His package will be delivered by registered "personal and confidential" to avoid opening a third person.

Unless special provision, the products are delivered within the time indicated below, where the order is placed. The timeout may result in cancellation of the order by the Customer (except in cases of force majeure), if so requested and that his command is not in preparation logistics.

Delivery times are average times corresponding to the processing time and delivery, themselves calculated according to the date of receipt of the goods, when provided by the supplier. These deadlines also vary by destination and do not include holidays and weekends. Delivery times are indicated in each case at the checkout by the customer.

The delivery time is 3 weeks maximum (days) except in cases of force majeure cases except for products where an additional shipment would be shown in their product description. 911AVENUE committed to minimizing the extent possible will be delivered in 24 hours (Service Chronopost France, days).

STANDARD in Colissimo Monitoring - delivery within 48 hours, days, orders placed before 12:00 for the Metropolitan France and Corsica.

EXPRESS by Chronopost - delivery within 24H, days, orders placed before 12:00 for the Metropolitan France and Corsica.
FREE DELIVERY

911AVENUE offers shipping from 79€ of purchase for a delivery tracking Colissimo Metropolitan France and Corsica and 180 € of purchase for delivery to the rest of the world by Colissimo International. The customer can also choose an additional Service Express, Chronopost Metropolitan France and Corsica.

For destinations covered over, Colissimo Monitoring Post, the delivery is a priority mode and serves the following countries:

Delivery time (in days)
Rates (in Euros)

Metropolitan France and Corsica:


2 Days

Price € 5.90
DOM: Zone 1
Guadeloupe, Martinique, Reunion, Guyana, Mayotte, St Pierre & Miquelon

5-7 Days

Price € 14.80
TOM: Zone 2
New Caledonia, F, Walis and Futuna, French Southern and Antarctic

5-7 Days

Price € 18.20
INTERNATIONAL: Zone 1
Germany, Belgium, Luxembourg, Netherlands

3-5 Days

Price € 13.30
INTERNATIONAL: Zone 2
Great Britain, Italy (Sardinia, Sicily), Spain (Balearic Islands)

3-5 Days
Price € 16.20
INTERNATIONAL: Zone 3
Austria, Denmark, Ireland, Portugal

3-5 Days
Price € 16.80
INTERNATIONAL: Zone 4
Finland, Norway, Sweden, Switzerland, Azores, Madeira, Canaries

3-5 Days
Price € 21.60
INTERNATIONAL: Zone 5
Greece, Hungary, Iceland, Poland, Czech Republic, Slovenia

4-6 Days
Price € 21.80
INTERNATIONAL: Zone 6
Other countries in Eastern Europe and Maghreb

6-8 Days
Price 22.10 €
INTERNATIONAL: Zone 7
USA, Canada, Africa and Middle East

4-6 Days
Price € 27.60
INTERNATIONAL: Zone 8
Americas excluding USA and Canada, Asia and Oceania


6-8 Days
Price € 29.90

As of right of termination, 911AVENUE makes a refund in the manner agreed with the customer within 30 days following the date on which the right has been exercised.

In case of partial delivery, this law will only cover the balance of undelivered orders. Each delivery shall be deemed completed when made available to the product type by the carrier, realized by the control system used by the carrier.

It belongs to the recipient to verify the shipment upon arrival and to all reserves and claims which appear justified, or even refuse the package if it is likely to have been opened or shows signs of obvious deterioration. These reservations and complaints should be directed to the carrier by registered letter with acknowledgment of receipt within three working days following delivery of the goods, a copy must be sent to 911AVENUE. If the products delivered do not conform in kind or quantity on the specifications provided in the delivery, the Customer must, under penalty of forfeiture, make his claims within seven days after delivery.

In case of delays, broken or missing, the Customer may contact our Customer Service to http://www.911avenue.com/moncompte/message or by mail to 911AVENUE.COM - Customer Service - 72 Rue Gambetta 44000 Nantes.

EXCHANGES - RETURN - REFUND

Deadline for return:
The customer has a statutory period of 7 calendar days to exercise its right of withdrawal to the date of receipt of merchandise.

Terms of exchange and return:
The (s) product (s) return (s) must be new, unused and in their original box perfectly intact. Any exchange or return must be a request for exchange or return from the "My Account / Order" of the site www.911avenue.com. No exchanges or returns will be treated without previously been reported from the "My Account / Order" Site www.911avenue.com and this by an email to logistics [@] 911avenue.com (replace [@] with @).
For hygiene reasons the strings can not be exchanged, reproduced, or refunded unless they remained in their original packaging, unsealed.
The exchange order will be shipped within 48 hours after the reinstatement of stock items returned. If the amount of the exchange of customer order exceeds the amount of its initial order, he may pay the difference online by credit card or PayPal or by check to the following address: 911AVENUE.COM, Customer Service, 72 rue Gambetta -- 44000 Nantes. The shipment of the exchange of customer order is conditioned by the validation of this Regulation.

If the amount of the order of exchange customer is less than the amount of the initial order, 911AVENUE will reimburse the difference within 30 days of receipt of the package back to our warehouse where we returned the package via Colissimo.
The customer must retain proof of filing the parcel which will be presented by La Poste. In case of lost packages, no refunds will be made without this proof of deposit.

State products:
All returned products (section (s), original packaging, accessories, manuals ...) should be returned fully intact.
Upon receipt of the package, 911AVENUE deems the perfect condition of the returned merchandise. No returns will be accepted if products returned have obviously been used or damaged by the client and that such use or damage make these products unfit for sale. If the return is denied by 911AVENUE, products will then be returned to the customer's expense 911AVENUE without the customer can demand any compensation or reimbursement right, with the exception of the subsequent exercise of his duties on goods guarantee sold.

In the case of an exchange if the returned products have been visibly damaged or used by the client and that such use or damage, making them unfit for sale, 911AVENUE can perform all actions related to recovery from the customer.

Refund Returns: Subject to compliance with the conditions of return, will reimburse 911AVENUE products returned within 30 days after the reinstatement of goods in stock.

Lost parcels:
When a package leaves the warehouse 911AVENUE, it can be sent by:
The Post (often Colissimo Monitoring).
In the case of an item Colissimo, the client may be informed of his departure by sending an e-mail summarizing the products shipped and informing the tracking number or to click to connect (www.coliposte . com) to determine its evolution.

It takes at least an average of 2 to 5 business days for delivery or receive a notice in the mailbox.

At the filing of the notice in the mailbox type, it has 7 days to withdraw the Post Office. If this period is exceeded, the package is returned to 911AVENUE. Customer Service will then contact the client for a possible return.

However, if 5 business days after shipment of the package, the Customer has no news of his order, he must approach the post office nearest the place of delivery indicated on the package.

If neither the post office or package tracking (www.coliposte.fr) say they have no trace of the package, the Customer must then arise from 911AVENUE. This applies to packages followed cons signature. For colissimo unsigned indicated as delivered by the site of the Post, but the client could not trace 911AVENUE will not intervene and the Client will be closer to his post office nearest you.

The Customer Service 911AVENUE will open a survey of the postal services. Customer will receive an e-mail stating that an investigation is opened. The response time of the final Post vary from one to three weeks, after sending the e-mail sent to Customer. Pending the response of the Post, 911AVENUE is not required to refund or replace the package awaiting delivery, no definitive answer services of the Post.

The risks associated with returning the item (loss or damage) remain the responsibility of Customer.

Exports:
For deliveries outside the area YSU, the invoice will be made NET OF TAX (that is to say without French VAT, which is typically 19.6%). In this case and in accordance with tax law and customs of each country, any taxes to your own country or territory (customs duties, local VAT, customs or import) can be charged on delivery through the carrier shall return later to the authorities. These duties and taxes are the sole responsibility of the recipient, are taxes and payment is required. 911AVENUE will in no way be taken to resolve these charges instead of the client.
Caution: even in case of refusal to pay or refuse the package by the customer, fees and charges are payable by the customer no matter what. In case of non payment to the carrier, taxes and fees will be charged to your credit card by 911AVENUE plus all surcharges and fees records required by customs and the carrier. The amount will then be transferred to the carrier and Customs.

All products sold are covered by the clause "money back guarantee" for 7 days from the date of delivery in accordance with the provisions of the Consumer Code, Article L 121-20.

To facilitate processing of the refund, all returns must be authorized in advance by 911AVENUE. You must let 911AVENUE to the following email address: Logistics [@] 911avenue.com (replace [@] with @). The return will be to 911AVENUE.COM - Return Service - 72 Rue Gambetta 44000 Nantes. Customer exercises its right of withdrawal pursuant to Article L 121-20 of the Code of consumption within 7 days running from the receipt of goods. This right is exercised by returning the product to 911AVENUE, only the cost of fixed participation costs of processing and shipping to and from the order (sorting items, packaging, shipping ,...) remaining payable type.
The amount of the flat-rate fees for processing and return mailing of the order (sorting items, packaging, shipping ,...) is generally from 7.90 €. (Subject to change during the season)

The reimbursement from the Customer will be performed at the Customer's choice or by a purchase order valid for one year on the entire site 911AVENUE either through refunds on credit card or by check within 30 days after receipt of goods by 911AVENUE, following the right of withdrawal.

The right of withdrawal is also from the order and before delivery. In this case, the command is simply set aside and we inform our bank.

No cons in sending back refunds will be accepted, whatever the reason.

Can not be returned incomplete products whose packaging has been torn, damaged goods, damaged, tested, soiled by the Customer or unsealed and will not be taken by 911AVENUE. For hygiene reasons the strings can not be exchanged, reproduced, or refunded unless they remained in their original packaging, unsealed.

Other products returned must imperatively be returned properly protected in their original packaging, in perfect condition for resale and marketing (not tested, not damaged or soiled by the Customer) together with all accessories, documents of Employment and documentation to the address indicated, along with the sales invoice, which the Customer will retain a copy.

Can not be returned parcels for which no attachments can identify the sender (No order, mail, name, address ...).

The provisions of this Article shall not prevent the legal warranty for latent defects, as defined in sections 1641 and following of the Civil Code, when the product is sold to a consumer or a non-professional.

In case of exchange, the client must join his article returned a check for € 5.90 (for Metropolitan France and Corsica) for shipping the new item.

The price charged to the Customer is the price indicated on the order confirmation sent by 911AVENUE. Products are payable in cash on the day the order is confirmed. The settlement of purchases can be made either:

    * Credit card.
    * By check.
    * Through your Paypal account.

    * By credit card: In this case, the Customer expressly acknowledges that the disclosure of his credit card number to 911AVENUE is authorization to debit his account in the amount of products ordered. The website 911AVENUE been one of the security systems more efficient at present and uses the SSL encryption process.
      Thus, only the bank has confidential information (card number, expiration date) that are inaccessible by one third. In case of refusal of the bank, the Customer will be notified by e-mail and the order is automatically canceled.

Cards accepted by 911AVENUE are Visa / CB / Eurocard and Mastercard / American Express.

    * By check: If you pay by check, it must be issued by a bank domiciled in France. For orders from abroad, payment will be made online by credit card on the site www.911avenue.com. The cashing of the check is performed upon receipt thereof by us. The check must be received within 5 working days at the following address: 911AVENUE.COM, 72 rue Gambetta 44000 Nantes. The dispatch of the order will be effective upon receipt of the check within 7 working days.

    * By Paypal: In this case, the client makes the payment by PAYPAL our partner and therefore has no card to communicate.

The data recorded and stored by 911AVENUE constitute proof of the order and all past transactions. The data recorded by the payment system constitutes proof of financial transactions.

Invoices are issued by e-mail when shipping the order and available http://www.911avenue.com/moncompte.

Anti-fraud
To fight against fraud payment, we reserve the right to:

    * Make all checks, random, systematic or focused on data that are transmitted,
    * To make contact directly with clients for verification and confirmation of orders,
    * Block orders do not meet our security criteria,
    * To require documents (identity card, proof of address ...) for the release orders,
    * To require a means of payment,
    * And to appeal to service providers for testing and data analysis.

Photographs and text reproduced and illustrating the products presented are not contractual. Consequently, responsibility for 911AVENUE can not be held liable for errors in any of these photographs or one of these texts submitted by vendors.

911AVENUE not be held responsible for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product suppliers.

Responsibility 911AVENUE will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in presenting the products.

911AVENUE not be held liable to a Customer or a third party for any indirect, of any operating loss, profit or turnover, occurring in any manner whatsoever, even if damage or loss or damage was foreseeable by 911AVENUE or if the possibility had been brought to its attention.

Without limiting the foregoing paragraphs, the liability of 911AVENUE under these conditions does not exceed a sum equal to the sums paid or payable in the transaction giving rise to such liability, whatever the cause or form of the action concerned.

911AVENUE can not be held liable for breach of contract for breach of stock or product unavailability, force majeure, disruption or total or partial strike of postal services and transport and / or communications, flood , fire.

In case of dispute:
These general conditions of sale, and all purchases and sales that are referred will be subject to French law. The customer is a priority at 911AVENUE for an amicable solution. The allocation of jurisdiction in disputes, and in default of agreement between the parties, is given to the competent courts of Nantes, in disputes with professional and competent French courts in disputes with individuals, despite multiple defendants and / or call in guarantee, even for emergency procedures or procedures in interim or interlocutory application.

911AVENUE agrees not to disclose to third parties the information provided by the Guest on the site. These are confidential. They will be used by our internal services for the treatment of the Customer's order and to strengthen and customize communication including letters / e-mails and information in the context of site customization based on preferences established users.

911AVENUE does not sell, do not sell, and do not rent to third parties information about its customers. We may decide to do so in the future with suppliers and providers 911AVENUE for the direct needs and related enforcement of sales contracts that we enter with our clients. They are left free to oppose it by sending us an e-mail to customer service [@] 911avenue.com (replace [@] with @) (assuming that customers use different email addresses for place orders, they are asked to send a message from each e-mail that they have informed us).

In case of sale or use by third parties of personal data, 911AVENUE firm commitment in advance to inform the user to enable it to exercise its right to object and ask her permission.

911AVENUE may also provide consolidated statistics on customers, sales, trading patterns and related site information to reputable third parties but these statistics will include of course absolutely no personal data.

This article can not prevent the sale or transfer of activities to third. Therefore, in accordance with the law and freedoms of January 6, 1978, the Customer may exercise its right of access to the file and its right to modify or deleting information about them by sending a request (indicating e-mail , name and postal address), by mail at the following address: 911AVENUE.COM - Customer Service - 72 Rue Gambetta 44000 Nantes or by e-mail: customer service [@] 911avenue.com (replace [@] by @)

All texts, comments, illustrations and images reproduced on the site www.911avenue.com are reserved under the copyright and the title of intellectual property and the world. For this reason and in accordance with the Code of Intellectual Property, only use for private use is permitted, subject to different rules even more restrictive code of intellectual property. Any other use constitutes infringement and is punishable under the Intellectual Property unless approved 911AVENUE. Any total or partial reproduction of the catalog, text, graphics and visual www.911avenue.com Site is strictly prohibited.

For questions or information, our customer service is at your disposal:
Address: 911AVENUE.COM Customer Service - 72 Rue Gambetta 44000 Nantes

Contact Mail:
customer service [@] 911avenue.com (replace [@] with @)

After Sale Service:
Logistics [@] 911avenue.com (replace [@] with @)

By phone:
To be near you, +33 (0) 251 896 339 Monday to Thursday from 9:00 to 18:00, Friday 9:00 to 17h00. (Cost of a local call in metropolitan France)

911AVENUE grants to Customer a limited license to access and use the site for personal use. In any case, the client is authorized to download or modify all or part of this site without express written permission of 911AVENUE.com. This license does not in any way to Customer to use for sale or for any other commercial use, this site or its contents. Www.911avenue.com The website must not be reproduced, copied, imitated, sold or exploited for commercial purposes without express written permission of 911AVENUE.com. The Customer must not use techniques to copy a trademark, logo or other information (including images, text, models, illustrations) contained on the site, without written consent and express 911AVENUE.

Under Law No. 78-17 of January 6, 1978 relating to data, files and freedoms, every user has the rights of opposition (Section 38 of the Act), access (Articles 39.41 and 42 of the Act) and rectify (Article 40 of the Act) of data. Thus it may require to be corrected, updated or deleted information concerning which is inaccurate, incomplete, misleading, outdated, or whose collection or use, disclosure or storage is prohibited. Each user can exercise these rights by writing to: 911AVENUE.COM - Administrative Service - 72 Rue Gambetta 44000 Nantes.

911AVENUE reserves the right to modify or change at any time the present general conditions of sale, and the version of the general conditions of sale apply to any transaction that found online on the website at www.911avenue.com Order. In the event that any of the terms of the general conditions of sale would be illegal or unenforceable by a court other provisions shall remain in force.

    * The voucher of 5 Euros will be awarded to the sponsor and the godson if and only if the client becomes godson.
    * Credit to the sponsor may be cumulative if several godchildren.
    * The credit is valid on your next order of sponsor and can never be repaid.
    * 911AVENUE reserves the right to cancel the sponsorship case of doubt between the actual link between the godfather and godson, without providing justification.

    * The gift voucher is not exchangeable, usable only for products sold online www.911avenue.com.
    * The gift voucher is paid and considered only in euros.
    * Only one gift certificate can be used when making a purchase.
    * Any remaining balance can not be used.