1 QUESTION OF YOUR LINGERIE ? F.A.Q

Help Contents: Want to know more about lingerie shop 911AVENUE, how to order, get advice ... follow the guide. Orient yourself on the menu for our advice, our navigational aids or for more information. You can find answers to questions commonly asked by our customers and a large number of precise information on the operation of the store below 911AVENUE and a large selection of underwear, lingerie, swimwear and accessories for more brands.
1. WHO ARE WE?
911AVENUE is the new online shop for underwear, lingerie, swimwear and accessories for men and women.
911AVENUE was created to bring you large bids online and specializes in the female underwear but also male.
The hidden all over!

Our commitment to daily: Choice Hyper Hyper Service, Hyper Award in the sale of underwear, lingerie, swimwear and accessories from leading brands.
Thousands of items of underwear, lingerie, swimwear and accessories, collections constantly renewed, all with a flawless customer service.
Besides being a shop with all the latest trends, she also organizes its members for private sales, limited in time, products from prestigious brands enjoy strong advantages over those in department stores.
Members receive regular e-mail invitations before the first private sales.
911AVENUE is a site specialized in selling lingerie, underwear, swimwear and accessories and offers an unparalleled choice of brands, collections, models in many flavors, both in the patterns, colors that materials.
911AVENUE gives you access to the latest collections and news of the current season, as well as dozens of leading brands.
911AVENUE also offers lines of men's underwear, swimwear man, woman lingerie and swimwear wife and numerous accessories, even hard to find in France.

2. What brands?

911AVENUE sharing partnerships with leading brands of fashion and "SELECT FOR YOU" the more likely the product of the moment.

Among these brands you will find:
Antifreeze, Antinéa, Athena, Aubade, Cacharel, Calvin Klein, Chantelle, Cocoa, Diesel, Dolce & Gabbana, Elixir Eminence Emporio Armani, Eprise, ES Collection, Fantasie, Freya, Hom, Impetus, Implicit, IQONIQ, Lise Charmel, Lou Lookme, MANstore, Mary Jo, Olaf Benz, Ory, Passionata, Punto Blanco, Simone Pérèle, Udy, XTG, Zsport and growing new brands to better serve you. On your marks!
3. THE SERVICE

All our preparations and express shipments: All orders placed before 12 hours is shipped the same day. (Period days)
No extra fees: Free shipping and returns. (From 50 € for buying Metropolitan France and Corsica)
Your time to reflect: 7 days to exchange items.
Guaranteed low prices every day!
The visual quality, staged carefully, trendy and chic! Make your choice with confidence through listings and detailed and accurate picture of each item.
A rapid response within 24 hours all your questions on 911AVENUE.
For all these reasons, our customers are satisfied and want to order again 911AVENUE!
Do not wait, do you deliver your underwear, lingerie, swimwear and accessories and choose with confidence.
And do not forget that many models are available online each week. To stay informed about news and promotions conducted regularly, subscribe to our newsletter and visit us regularly.

All 911AVENUE team wishes you a happy shopping!
4. LISTENING TO YOUR

We are available via e-mail under "Contact Us" and by phone at +33 (0) 251 896 339 Monday to Thursday from 9:00 to 18:00, Friday 9:00 am to 17:00. (Cost of a local call in metropolitan France)

How to contact us:

    * By e-mail address: service-client@911avenue.com

    * By mail addressed to: 911AVENUE.COM - Customer Service - 72 Rue Gambetta 44000 Nantes.

    * By telephone: +33 (0) 251 896 339 for any questions regarding the status of your order or your return, you provide with your customer number and order.


Requests that you send us are better treated, the whole team 911AVENUE can respond appropriately, as precisely as possible and as soon as possible.

5. LOW PRICE GUARANTEE

911AVENUE committed to you with the products for sale online at prices far below prices usually found in department stores and for that we play on several levers:

5-1 How do we offer such low prices?

    * Firstly, all these items on 911AVENUE are new.

    * 911AVENUE is a pure Web Player, that is to say that you will find 911AVENUE only on internet, which means that we no longer have to manage numerous and costly problem outlets.

    * We are committed to practice extremely low margins.

    * Our operating costs are minimized.

    * And finally, we do not sell on the web to ensure you maximum flexibility and minimum price.


These four key levers combined, allow us to offer low prices every day of the year.
Come take a look regularly at our site because over the months, you will find different brands with varying degrees of restocking and all the latest news. Note that most of the products is limited and that the stock is updated instantly. Also, do not miss the article that just make you crack!

In addition, we validate each product sold by verifying the condition, origin and guarantees each product.

Buy with 911AVENUE is to save money while enjoying a quality, while enjoying the many services and benefits!

6. HOW DOES AN AUCTION

On 911AVENUE you encounter three different types of sales:

    * Private sales: These sales have a limited time and also offer a limited stock of products. The first of the damage will close the sale. At these sales, you will find a selection of products selected by 911AVENUE. You'll then be able to select before adding to your cart.

    * Catalog sales: These sales are not time-limited or restricted stock and sold all year. You have permanent access to the catalog. The catalog will consist of items that you can select before you buy. It will grow gradually as the product offered in sales activation will be added but you can also find new products.

    * The Flash Sales: These sales offer products until the stock is exhausted and is divided into 6 stages:


1 / The announcement of sales.
A few days before a sale of lingerie, you receive an e-mail invitation with a short presentation highlighting the mark shortly Listed on 911AVENUE.
In this trailer you can view a sample underwear present at the sale. This mail also informs you of the dates of opening and closing the sale.

2 / D-Day
The day of the sale of lingerie, log on 911AVENUE soon as possible and select your choice below. Note that the first come first served!
At the end of sale of underwear, the majority of products are out.
Also, since the announcement of opening a sale not a minute to spare, please visit 911AVENUE.

3 / Your order
When selling lingerie, you select all the items that attract you and you add to your basket. Once you have selected, you can make payment.
This is done primarily by credit card in an ultra-secure our banking interface. (PAYBOX)
An email is sent to confirm your order lingerie. This mail summarizes the information concerning the purchase of your underwear.

4 / Preparing your order
Our logistics team 911AVENUE prepare your order in the day. (For all orders placed before 12:00)
Once your package is ready we pass to the post office.
At this moment, you receive an e-mail you announcing his departure.

5 / delivery of your order
The order is shipped or Colissimo Chronopost in 24h or 48h (depending on your choice of shipping previously done during your purchase) by The Post from the receipt of mail. (Ships the same day for orders placed before 12:00)
With the tracking number the post office, you can go directly to the website of La Poste and verify the time of delivery.

6 / After the private sale
Your order is delivered and you can now enjoy your below.
In case your order does not suit you, you have 7 days from receipt of goods to notify us of your intention to return.

If it suits you, what we want, you can then tell your friends good plans offered by 911AVENUE and enjoy you both a voucher of 5€ in sponsoring them.


6-1 Is it possible to know the sales of lingerie to come?
Of course! For this many choices available to you.
The first solution and the easiest is to subscribe to our Newsletter (field for listing the home page).
You will be kept regularly informed of the news shop 911AVENUE including sales going and coming.
The second solution is to come and check our online store where a band will tell you one week in advance of next sale to come.
7. ORDER

7-1 How to order?
To place an order 911AVENUE, nothing more simple stroll in our catalog according to your wishes in various categories Male, Female, Marks, Universe, New & Bargains / Sale or using the search engine or refined, through the "Themes" that we offer.
Select the items you wish to purchase by clicking on "Add to Cart." Once your products in the basket, let yourself be guided by clicking on the "Order" button.


7-2 Should I be registered to place an order?
You must have created an account on 911AVENUE to finalize an order.
If you start a process control without being registered, you can still register just after confirming your cart by filling out the form provided for this purpose without losing what you have saved in your cart.

7-3 How do I know if my order has been registered?
After payment, you can access a page called "Here's your bill.
If you see this page and you will find information about your order is that the latter has been taken into account. You will also receive an email confirming your order.
In the case where what is described above is not proceeding normally, please use the contact form to see if we have registered your command.

7-4 What are my references for my order (Order Number)?
The references of your order are essential because they are unique and allow us to find it easily and to facilitate returns.

For example, if you contact us because you received an item not comply with your order, tell us that number and we will immediately check where the error comes.

7-5 After how long will my order be shipped?
All orders placed before 12 h00 (Monday to Friday inclusive) is treated the same day. That is to say, it is removed from storage, controlled, packaged, stamped and delivered to the carrier.

Orders placed after 12 h00 are given priority on the first business day following.
You are notified by mail on the evening of the shipment and you can track your delivery on the websites or www.coliposte.net www.chronopost.fr.


7-6 How to use a promotional code?
If you have a promotional code 911AVENUE, you can let us know below the cart before checkout, in the text box "Code Benefits.
Once the code is entered, click "OK" and the promotion will be directly applied to the amount of your shopping cart.

7-7 How to reserve a book?
When a user adds a product to the basket, he has the entire duration of his visit to the site 911AVENUE to validate his selection.
During this period the product is considered reserved. It is therefore decrease the stock. If the basket is not validated during this period, the product is more reserved.

7-8 How to change or correct my shipping address?
If you do not pass command and want to change your delivery address, simply go to your space "My Account" and change your personal information.
In case you've placed an order that you shall be delivered, you will need, in addition to this change in space "My Account", we mean the change via the "Contact". This will allow us to update (assuming that your parcel is still not supported by the Post) and we thus ensure that your order reaches you in the best conditions. This may cause a refund or re-invoicing.

7-9 Can I cancel my order?
You can cancel your order.
The terms of cancellation you are specified below in the "My Account / Order".

7-10 Can I order a product and deliver it to someone I want to offer?
You can absolutely make a gift to one of your relatives, your friend (s) or your love ...
Just be sure to set the address of the person you wish to make a gift in the form "Shipping Address" and enter your own address in the form "Billing Address and Delivery".


7-11 Order Status
At any time you can access the history and progress of your order in the My Account / Order.
Here are the steps for monitoring command:
In preparation: your order has been validated. It is now being prepared by the logistics department.
Parcels sent: your package has left our warehouse. He is en route to your home by one of our carriers. The delivery time depends on the shipping method selected during the order taking.
Once your order is shipped, you will have access to the steps of delivering your package with the tracking number (tracking number provided by La Poste) available in the My Account section "Order".


8. PAYMENT

8-1 What are the payment methods?
911AVENUE offers 5 modes of payment: Payment by credit card: Now, pay your purchases by credit card. Select this mode of payment in the "Payment Information" and scroll to the "Confirmation". Enter your card number, date of validity and its code CVX, the last three digits on the back of your card. (Carte Bleue, Visa, Mastercard and American Express)

Payment by check: Choose this payment method in the "Payment Information" and select in the space provided for this purpose: "Check".
This must be issued by a bank domiciled in metropolitan France and payable to the order of 911avenue.com. It is addressed to 911AVENUE.COM, Service Orders, 72 rue Gambetta 44000 Nantes.
The products ordered are then reserved 5 days from the date of order. Thereafter, in the absence of receipt of the check, 911AVENUE reserves the right to cancel the customer's order. The collection is made upon receipt of the check.

Payment by Paypal: Today, pay your purchases by Paypal. Select this mode of payment in the "Payment Information" and scroll to the "Confirmation".

International payments: IBAN and BIC
You must always provide the IBAN and BIC of your bank account for international payments in euro made within the European Union. In force since 1 July 2003, the common standard facilitates cross-border transactions between EU countries, the cost is now identical to those applied to domestic payments.

The IBAN is your bank account number under the new international European standard. On your statement of account, the IBAN consists of several sets of 4 characters. In the context of electronic processing, the number appears in full, without spaces. Electronic transactions do not mention the IBAN prefix. Examples:
IBAN (paper): IBAN FRxx xxxx xxxx xxxx xxxx xx
IBAN (electronic): FRxxxxxxxxxxxxxxxxxxxx

The BIC (Bank Identifier Code), also named SWIFT is the international identification code of your bank under the new European standard. The BIC consists of 11 alphanumeric characters.
This new standard is applied by banks of all EU countries. Thus, all bank accounts now have IBAN and BIC. The IBAN and BIC account number are usually displayed in the header or footer of your statement.

Payment by check gift 911AVENUE:
Enter the code of your gift certificate in the "Offer code" then enter.

8-2 My promotional code does not work: what should I do?
Be sure to check the validity date of your promotional code. The coupons have an expiration date listed on the offer. The "Gift Vouchers" are valid for 1 year.
Observe the box and enter your code without adding space.
If your code works, a text will appear to you that your coupon has been taken into account.

The codes are not cumulative: if you have several, one of them may be used when ordering.

8-3 At what point will I be charged the cost of my order?
The amount of your order will be charged at the checkout on 911AVENUE. This allows us to validate and prepare your order ships that day.

8-4 How to receive a paper bill at home?
For the sake of environmental protection and cost reduction, 911AVENUE emits request paper invoices, but it is easier to view your invoices anytime in your member area and print.

8-5 The VAT Is included in the price?
VAT is included in the price of items offered at 911AVENUE. VAT amount is stated purposes only.

9. 100% SAFE SHOPPING

All your purchase transactions take place in a framework of strict confidentiality and encryption through SSL. When paying by credit card, the transaction is between you and the ATOS group, known for its inviolability and its reliability for Internet transactions.

Privacy 9-1
The credit card numbers are never stored or retained case.
In all secured areas in which the URL 911AVENUE starts with https: / / (where 's' stands for secure), the information is encrypted and therefore protected before being transferred via the Internet.

Checking your credit card number:
When you press the button "OK" when validating your order, our partner PAYBOX verify the validity of credit card number and ensure it is not in opposition. You are thus doubly protected against abuse and fraud.

9-2 Protection of personal data
Under the Data Protection Act of January 6, 1978, you have a right to access, modify, rectify and delete data concerning you. You can exercise this right by sending an email to the following address: 911AVENUE.COM - Service Subscribe / Unsubscribe - 72 rue Gambetta - 44000 Nantes.

You can also view or modify your personal data in "My Account". The automatic processing of personal information on this page 911AVENUE has been registered with the Commission Nationale de l'Informatique et des Libertés.


9-3 The payment is secure ?
The payment is fully secured through the payment system in line with our banking partner: PAYBOX.
Your bank does not circulate on the Internet in encrypted form that is to say they were coded to make them completely unreadable.
Moreover, they are treated as PAYBOX and are never in possession of 911AVENUE
In fact, when you enter your card number to shop on 911AVENUE is, in reality, PAYBOX that you send and not 911AVENUE.

9-4 Technical Details
From a technical standpoint, the system relies on a secure SSL (Secure Socket Layer) to 128 bits. The encryption is fully supported by SIPS (Internet Payment Service Secured by ATOS). This payment solution is the most used in France for Internet payment.

10. FIGHT AGAINST FRAUD

All information pertaining to your order are subject to automated processing of data which is responsible PAYBOX. This automatic processing of data intended to define a level of analysis of a transaction and to fight against fraud credit card.
PAYBOX 911AVENUE and are the recipients of the data related to your order. The non-transmission of data related to your command prevents the execution and analysis of your transaction.
The occurrence of unpaid invoices due to fraudulent use of a credit card registration will coordinate related to your associated command this outstanding within a payment incident file implemented by PAYBOX. A statement or anomalies may also be subject to special treatment.
Under the Data Protection Act of 6 January 1978, at any time, a right of access, rectification and opposition to all your personal data by writing a letter, with proof of your identity, PAYBOX Data Protection Department.
911AVENUE reserves the right to verify the personal data supplied by the client and take all measures deemed necessary to verify that the person whose bank account is debited is the one who placed the order, this order of prevent fraudulent payment. This verification may take the form of an application credential and / or residence and / or bank records (RIB or canceled check). The lack of client response to such request within 2 days after the request 911AVENUE will automatically cancel the order concerned, without any possibility of subsequent claims.
911AVENUE will also free to cancel a direct command to submit one or more risk factors for fraudulent use of credit cards.

11. FREE DELIVERY

11-1 What are the modes of delivery?
911AVENUE offers the following delivery methods:

Delivery Colissimo. FREE DELIVERY by Colissimo in 48H from 79€ Command in Metropolitan France and Corsica, 180 € Control International.

Possibility to choose the shipping method Express Chronopost.

11-2 What are the delivery time?
Colissimo: 48H to the dispatch, Monday to Friday. (FREE DELIVERY by Colissimo in 48H from 79€ order metropolitan France and 180 euros to the International Order, excluding items Promoted)

Chronopost: 24H to the dispatch, Monday to Friday. (24H in Metropolitan France)


11-3 What are the shipping rates?

911AVENUE offers Colissimo delivery within 48 hours, from 79€ of purchase.

Only the service "Express" is charged prices pratiquéd Chronopost.

11-4 When my package is being shipped?
Because we know you wait with impatience your order, we pass on to our preparation teams when it is validated and we give your package to the carrier you choose at the end of the day so that you will be delivered in delay.

All orders placed before 12 h00 is prepared and sent the afternoon, except Saturdays, Sundays and holidays unless your payment is not validated: we are awaiting the receipt of your check for shipping if you paid by check and validation PAYBOX your payment by credit card if you paid by credit card.

11-5 How to know where is my package?
We will send you an e-mail when your order is shipped with a link allowing you to monitor the delivery of your package on the sites or www.coliposte.net www.chronopost.fr.


11-6 What happens if I am not at home at the time of delivery?
In case you have chosen or Colissimo Chronopost the package is delivered to you:
If you're not at home when the postman or delivery man, a delivery notice is deposited in your mailbox.
This sheet shows the time and day of transition and the post office where you can collect the parcel.
You must go to the post office said fitted sheet filed by the shift factor and identification to withdraw.
If damaged package (visible signs of opening and / or degradation), you must refuse the damaged package.
12. EXPORT FROM EUROPEAN UNION

911AVENUE ships its items worldwide.

What you should know:
We accept international payment cards more prevalent (Visa, Eurocard-Mastercard, American Express)
Your bill will be prepared OUT CHARGE. (19.6% on all our items)
Any taxes (local VAT, customs or import) can be billed to the arrival of parcels to and remain at your expense.
Your packages may be opened and inspected by customs.
The value of your items will be detailed outside of the package, including the case of a consignment gift.

Responsibility 911AVENUE can be incurred for non-compliance of the country where the item is delivered.


12a-SHIPPING OUTSIDE OF UNION EURPEAN

911AVENUE is proud to deliver items worldwide.
We would like our international customers and customers shipping products internationally to be aware that:
We accept all major international credit cards (Visa, Eurocard-Mastercard, American Express)
Your order is FREE OF FRENCH TAX (19.6% on all our items). Catalog prices do include V.A.T.
Your packages may be subject to the customs fees and import duties of the country to Which you have your order shipped. Any customs or duty charges are always the responsibility of the recipient.
Cross-border shipments are subject to opening and inspection by customs authorities.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.
You are considered the importer of record and 911AVENUE must comply with all laws and regulations of the country In which you are receiving the goods.
13. PRODUCTS

911AVENUE quality control is important:

Safety and Regulatory Compliance French and European
Compliance with the performance reported by the vendor and product reliability in use,
The ease of use in actual use and clarity of the documents accompanying the product
The efficiency of packaging for delivery in perfect condition.
The quality certainly buy the closed eyes, this is the right choice guaranteed!

13-1 What is the quality of products you offer?
Teams 911AVENUE take great care in selecting products that are available.
911AVENUE find yourself in a large number of brands recognized for their professionalism and their dedication to quality products.
All items sent to you are subject to quality control very carefully.


13-2 What are the deadlines for receipt of products?
All products offered on 911AVENUE are available in our stock (unless otherwise indicated) in order to ensure a maximum level of service and fast delivery.

All orders placed before 12 h00 (Monday to Friday) is dispatched in the day.

14. Refund

All products sold on 911AVENUE benefit of the clause "money back guarantee" for 7 days from the date of delivery, Article L121-20.

All products must be sent to the address below: 911AVENUE.COM - Return Service - 72 Rue Gambetta 44000 Nantes.
The withdrawal option can be exercised only if the delivered products have clearly not been use.
The products must be returned properly protected in their original packaging, in perfect condition for resale (undamaged, damaged, soiled by the client and hygiene reasons, the strings will be returned or exchanged or not have not been unsealed and with all possible accessories.
Can not be resumed any package for which there is no evidence to identify the sender. (Full name, address, order number)
The refund from the customer's bank will be made within 30 days after the right of withdrawal.
In all cases, an e-mail notify the refund of the product and no mailing cons refunds will be accepted.

15. RETURNS AND REFUNDS

15-1 How to return an item?
Any exchange or return must be a request for exchange or return by mail from the "My Account / Order" Site www.911avenue.com
Therefore we first reported on the site the items you want to return. To do this simply select from the list of orders placed by you, click on "My Account", login to access to track your orders, then click on the details of the order concerned.
Enter the product back, the reason for return in the Message tab (delivery method return: Colissimo) and click OK.
Print this page return request and attach it to your parcel (inside). If you do not have a printer, copy the return number on a white sheet and put it in the package.
Returned products must be new and not worn. They must be in their original box, perfectly intact. Therefore, you should put your box in a cardboard box to send it back.

Back colissimo to send us your package:
Complete your application back on 911AVENUE. Get your online Colissimo Back label and print. (Caution: do not stick on your package, this label is a label for postage for the package. You will have nothing to pay at the Post when they will deliver the package)
Drop your package at post office of your choice carefully and keep proof of submission duly filled and stamped by the postal services. With the parcel number on this receipt, you can track your return to the following address: http://www.coliposte.net/.


15-2 How long do I have to return an item?
In 911AVENUE you have 7 days to return from the moment you receive it. Simply it is new and in original packaging. (For hygiene, the strings will be returned or exchanged except products unopened and unsealed)

Remember, before you return an item, fill in the form of return on 911AVENUE. This allows you to receive a refund very quickly.

Informative note: As part of the rules on distance selling you have a legal right of withdrawal for 7 days. That is to say you have 7 days to return products purchased online.

15-3 I changed my mind or I'm doing wrong in my request to return, what should I do?
By mail: service-client@911avenue.com so we can take this information into account.
Contact us by phone on +33 (0) 251 896 339 (cost of a national call)

15-4 How much does it cost to return an item?
The back is completely free. You have nothing to pay.
Simply that returned items are new and in their original box intact, with good returns obtained from the site.


15-5 How do I pay for?
The reimbursement from the Customer will be performed at the customer's choice, either by a credit valid for one year on the entire site or by bank card refund or by check. You send your items Colissimo, we will refund within 30 days of reintegration of returned stock. We will send you an e-mail informing you that your refund has been made:
By recrédit the corresponding transaction if you paid for your order by credit card or via PAYPAL.
Check if you set your order by check.

For payments by credit card, be aware that delays may postpone interbank few days the actual credit on your account.


15-6 Can I make an exchange?
You can exchange any item that does not suit you within 7 days after your order.
The items you wish to exchange must be new and unworn in their original box intact. (For hygiene, the strings will be returned or exchanged except products unopened and unsealed)
You can exchange for different items.
The discounted items or if you used a promotional code when validating your first order, you will receive the same discount for your order exchange.

15-7 How to make this trade?
Sign our site via the "My Account / Order" then fill in the fields of application.
The new items you have selected will be reserved once you have validated your return request.
You have chosen to send your package back in Colissimo, exchange your order will be shipped within 48 hours following the reinstatement of stock items returned.
If the amount of your exchange order exceeds the amount of your initial order, you can pay the difference online by credit card or PayPal or send a check to the following address: 911AVENUE.COM - Customer Service - 72 Rue Gambetta -- 44000 Nantes.

The shipment of your order exchange is conditioned by the validation of this Regulation.
If the amount of your order exchange is less than the amount of your initial order, we will refund the difference within 30 days of receiving your package back to our warehouse if you sent your package via Colissimo.

16. YOUR ACCOUNT

16-1 Why should I register?
To help us process your order we need some information about you: shipping addresses, billing, e-mail, etc..
This creation account also allows you to benefit from the services offered by 911AVENUE package tracking, product returns, viewing past orders, etc..
All your account information 911AVENUE are used as part of your business relationship with 911AVENUE. Such information is never shared with third parties or resold.
They may be modified by you at any time by managing your account online and can also be completely removed from our database upon request.

17. MY PERSONAL INFORMATION

17-1 Have you moved?
You have a new email address or you changed your phone number?
You can access your personal information and change them at any time address, e-mail address, password, ...
Make necessary changes in the fields of the form and your account will be updated immediately.


17-2 How is the personal information or my personal account?
All your account information 911AVENUE are used as part of your business relationship with 911avenue.
Such information is never shared with third parties or resold.
This entry is for 911AVENUE a commitment to comply with the law of January 6, 1978, relating to data, files and freedoms. And according to this law, you have a right to access and correct personal information about you.
Regarding your billing information (credit card number) they are never in our possession since bank transactions are handled directly by PAYBOX.

18. CHECK GIFT

For an anniversary, a celebration, thanks, congratulations or simply fun to offer!

Any excuse is good to offer and indulge in gift vouchers!

    * A word of personalized assistance with your application.

    * A package without an invoice in two stages.


1 - Place your order by confirming your contact information.
The items arrive at the recipient. The bill, separate the package will be sent directly.

MAKE A GIFT!
10 Gift Certificate, 10 uprights, 10 times more fun!

- The Gift Certificate 20 €
- The Gift Certificate 30 €
- The Gift Certificate 50 €
- The Gift Certificate 70 €
- The Gift Certificate 90 €

- The Gift Certificate 110 €
- The Gift Certificate 130 €
- The Gift Certificate 150 €
- The Gift Certificate 180 €
- The Gift Certificate 200 €

Offer a Gift Certificate 911AVENUE, a very simple and effective way to give pleasure for sure.

You can use the "Gift Certificate" to pay for purchases on 911AVENUE


To create the Gift Certificate: http://www.911avenue.com/chèquecadeau

This Gift Voucher is valid on the site www.911avenue.com for payment of all items and shipping. If the amount of your purchase exceeds the amount of the Gift Certificate, you will be asked to pay the balance. The gift voucher can be redeemed against cash.

19. SPONSORSHIP

19-1 How to sponsor?
You can now sponsor your friends who have never ordered from 911AVENUE and thus accumulate vouchers.

19-2 How?
It's very simple! Click on "Mentoring" and enter the e-mail your friends. Then click "send."
Your friends will receive an e-mail informing them of your intention to sponsor and a voucher welcome to 911AVENUE
You can sponsor as many friends as you want, and earn your right to buy unlimited.


19-3 How does it work?
When one of your referrals makes a purchase over 79€ on 911AVENUE and that his order is shipped, you receive an e-mail confirmation and your account is credited with a voucher of € 5.


19-4 How to use your coupons if you are sponsoring?
Your vouchers are in your account 911AVENUE. They are usable on any order of a minimum of 79€ and you are always available when paying in this case.
You can use wherever you want when ordering. If you have earned enough vouchers to offer you what you like, you can receive it free with your referrals.
Your vouchers are valid during sales. You can also combine with other promotions within the limits of their validity. (1 year)


19-5 What happens if I do return an item?
In case of return on an order, or purchase orders used for the payment of this order will be credited to your account 911AVENUE upon acceptance of your return, this in proportion to the amount of returned products.


19-6 What happens if one of my godchildren returns its articles?
A purchase you definitely established since the godson through which you obtained it upheld an order of at least 79€.
If one of your referrals refer all his command, your account will be debited 911AVENUE amount of the corresponding purchase order or 5 €.
However, if godson or another command returns a minimum of 79€, you get a new credit of € 5!
In case you already used all your vouchers, 911AVENUE reserves the right to claim supplementary regulations.

19-7 How is the sponsorship for a godchild?
The godson, he never ordered from 911AVENUE, will receive an e-mail informing him he was sponsored to discover 911AVENUE and had the opportunity to receive a voucher of 5 € for orders of a minimum of 79€.
Attention in 911AVENUE can be sponsoring several times, but once godson!
Only homes that have not yet ordered from 911AVENUE can be sponsored.


19-8 How to use your good purchase if you are godson?
Upon payment of any order of a minimum of 79€, you compose your offer code in the Regulation section and you will benefit automatically.
If you decide to return your items, your purchase order will be taken into account for your next order.


19-9 Can I in turn become sponsor?

Of course! By discovering 911AVENUE your friends!

19-10 sponsored but I did not receive a purchase order?
You receive a coupon first purchase over 79€ (not delivery) of your godson. If you do not receive purchase orders, it may be that your godson has still not ordered from us or the amount of his command was less than 79€ (excluding shipping costs). Ask him soon! If by mistake, you have not received your coupon, please contact us quickly so that we restore it!

20. NEWSLETTER

To keep you informed of all events related to 911AVENUE: Preview of new collections, Private Sale, Purchase Flash Bargains ,..., subscribe to our Newsletter.
You will receive regular information about the selections proposed by the team 911AVENUE, Flash Sales Discounts or special offers custom will be proposed.
You can subscribe by creating your account, in space "My Account" available on all pages of the site, click on "Create my account".
Or, you can register directly on the homepage. (Enter your email address in the box Newsletter)
This subscription is free and you can unsubscribe at any time from your account or bottom of the newsletters.

20-1 Do you sell your databases to other companies?
No ... In accordance with the law Informatique and freedoms, we protect your personal data and we are the only ones to have your information.
Also, if you do not want our ads, ,..., Newsletter by ticking the box 'no' to the question "Receive Newsletter" in your registration, we will honor your choice.
Please note that you can always correct or delete your information by going under 'edit my details' on your personal space: 'My Account'.


20-2 How do I unsubscribe from the newsletter?
You can unsubscribe from the newsletter 911AVENUE a simple click on the link provided in footnotes in the last newsletter you received.
You can also send a mail to newsletter@911avenue.com writing in the mail subject the word "UNSUBSCRIBE".


20-3 I do not remember my login / password
Your login is easy to find: it's your e-mail.
If you forgot your password, please visit the "My Account" and click "
Forgot your password ".
Your password will be sent to your e-mail

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